WhatsApp, owned by Meta, has introduced new AI tools for businesses to enhance customer interactions and productivity. These tools include intelligent chatbots, automated responses, advanced data analysis, audience segmentation, and workflow automation. The benefits for businesses include improved customer experience, increased productivity, reduced costs, and enhanced segmentation and personalization capabilities. These AI capabilities can be applied across various industries, such as retail, financial services, hospitality, and healthcare. The introduction of these AI tools by WhatsApp aims to make the platform more versatile and essential for businesses of all sizes. Businesses can leverage these innovations to streamline operations, provide better customer service, and personalize marketing strategies.
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