Jefferson County in Alabama has implemented Artificial Intelligence (AI) to provide faster answers to residents. The Ask JeffCo AI chat tool can be found on the county website homepage, allowing users to inquire about various county-related information such as tag renewal locations, court visits, and reporting community issues like potholes. County leaders are optimistic about the tool’s ability to streamline information retrieval for residents. Unlike previous keyword-based tools, the new AI tool allows for multiple questions and follow-up inquiries, ensuring a more comprehensive response. The county will invest $15,000 annually in the AI tool, emphasizing its effectiveness in providing information without dead ends. Residents can access the tool on the county website to experience its benefits firsthand. The implementation of AI reflects Jefferson County’s commitment to leveraging technology for improved public service delivery.
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Source link: https://www.wbrc.com/2024/06/28/jefferson-county-using-ai-chat-tool-help-you-get-answers/?outputType=amp
Using AI chat tool for answers in Jefferson County #AIChatTool
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