Microsoft customers prefer ChatGPT over Copilot AI with #AIComparison

Microsoft customers have been comparing the company’s AI Copilot tools to OpenAI’s ChatGPT and finding Copilot to fall short. However, Microsoft employees claim that customers who are dissatisfied simply do not understand how to properly use the tool. Microsoft 365 Copilot, the AI assistant for Office apps, has received mixed feedback, with some users struggling to implement the tool due to their expectations and lack of skill in writing prompts. To address this, Microsoft has partnered with BrainStorm to create training videos for customers on writing prompts. Despite the mixed feedback, Microsoft announced the release of Microsoft Copilot for Security, an AI tool for security and IT professionals trained on large-scale data and threat intelligence. Security analysts reported being faster and more accurate with the tool, leading to a record high stock price for Microsoft. Overall, Microsoft’s Copilot tools have shown promise in improving productivity and accuracy for users, but proper training and understanding of how to use the tools effectively are crucial for success.

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Source link: https://qz.com/microsoft-customers-complain-copilot-not-good-chatgpt-1851371012